Privacy Policy
Privacy Policy
We are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you complete our reservation form or use our services. By submitting your information, you consent to the practices described herein.
Information We Collect
When you use our reservation form or services, we may collect the following information:
Personal Identification Information: Full legal name, phone number, date of birth, and residential address.
Reservation Information: Reservation start and end dates, rental preferences, and related details.
Verification Documents: Proof of address (e.g., utility bill), driver’s permit, and any other identification or documentation you upload.
Communications: Any information you provide when contacting us directly, such as inquiries or customer support requests.
Technical Information: IP address, browser type, device identifiers, and website usage data (such as pages visited).
How We Use Your Information
We use the information collected to:
Process reservations and provide our services.
Verify eligibility to rent a vehicle (including age, driving history, and possession of a valid driver’s permit).
Communicate with you regarding your booking, account, or inquiries.
Comply with legal obligations and regulatory requirements.
Prevent misuse of our services, fraud, or unauthorized activity.
Improve our website and services through analytics and feedback.
Send promotional communications (optional; you may opt out at any time).
Sharing of Information
We may disclose information:
To trusted third-party service providers (e.g., payment processors, document verification services, IT and hosting providers).
To law enforcement, regulators, or courts when required by law or in response to lawful requests.
To protect our rights, property, and safety, or the rights of others.
We do not sell or rent your personal information to third parties for marketing purposes.
Storage and Security
We employ reasonable technical and organizational safeguards to protect the personal information we collect. However, no electronic system, transmission, or storage method is guaranteed to be completely secure. While we strive to protect your information, we cannot warrant or guarantee absolute security.
Disclaimer & Limitation of Liability
User Responsibility: You are solely responsible for the accuracy and legality of the information and documents you provide. Submitting false, incomplete, or misleading information may result in denial of service.
Third-Party Risks: We are not liable for unauthorized access, breaches, or misuse of your data caused by third-party providers, internet service failures, or circumstances beyond our reasonable control.
No Guarantee: We make no guarantee that our systems are free from vulnerabilities or that your information will never be disclosed contrary to this Privacy Policy.
Indemnification: By using our services, you agree to hold us harmless and indemnify us against any claims, damages, or losses resulting from your use of the reservation form, the information you provide, or third-party actions beyond our control.
Cookies and Tracking
We use cookies and similar technologies to recognize returning users and save preferences, analyze traffic and improve website performance, and deliver relevant marketing messages. You may control cookies through your browser settings. Disabling cookies may affect functionality.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If such information is inadvertently provided, we will delete it as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “last updated” date. Continued use of our services after changes indicates acceptance of the updated terms.
Contact Us
If you have any questions or concerns about this Privacy Policy, or how your information is handled, please contact us through our official contact page.
